We’d like to be able to run our old Test v10 application. But since we’ve migrated to v11, the Test v10 app crashes. It launches OK, but when I try to open a patron record it crashes with the error below. However, everything works fine if I log in as System Admin. Log in as another user group, and it crashes. Anyone run into this?
Problem signature:
Problem Event Name: APPCRASH
Application Name: Tessitura.exe
Application Version: 10.0.0.1
Application Timestamp: 452db601
Fault Module Name: pbdwe105.dll
Fault Module Version: 10.5.1.6021
Fault Module Timestamp: 4534a47e
Exception Code: c0000005
Exception Offset: 000cf2ee
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a47
Additional Information 2: 0a47f41713196dda4b0fbd909e0c282a
Additional Information 3: 5c88
Additional Information 4: 5c88bd9e71cffae1fda49d3006b7b364
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Using the same PBVM, it re-syncs each time you switch between versions. Separate client folders.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Renville Williams Sent: Friday, November 16, 2012 3:20 PM To: Vivino, David Subject: Re: [Tessitura Technical Forum] v10 problem after migration to v11
We did not run into that issue. But is your v10 Test pointing to a different PBVM and Impresario Client files/folders than you v11?
From: David Vivino <bounce-davidvivino4732@tessituranetwork.com> Sent: 11/16/2012 12:00:59 PM
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I mean the central PBVM, not the local.What we did was have a T:\PBVMv10 and T:\PBVM, and point the v10 to grab the files from the respective one.
Maybe you should try using a separate PBVM for just v10? In case something in it is being overwritten?