Is anyone currently using a conditional user-defined ticket design element? For example, when the zone is GA then GA else seat_no? Or any other...
Anyone ever run into issues with a conditional design element that I might be overlooking?
Is this even possible? If so how do you set it up? It is definitely something that would make some things much simpler, but I never saw a way to make it happen within Ticket Design.
I have one that we user for a ticket header for one of my groups that looks for the status codes of Name1 & 2. For our Corporate tix this group likes to have our contact name be name 2 for routing purposes when mailing, but for a regular individual joint account if the Name 1 or 2 is deceased, well that would be bad. I can send you the script if you like.
MH
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Boann Petersen Sent: Thursday, July 30, 2009 4:34 PM To: Matt Hilgers Subject: Re: [Tessitura Technical Forum] CASE User-Defined Ticket Elements
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I guess I had never looked that closely at the user defined elements before! I would love to see a sample of the script you use. This opens up a whole new area of ideas for us!
We have a couple of custom ticket elements that we use:
We look for the string "XX:" at the start of the order notes and take everything up to a semicolon as the will call name (using UD1) on ticket headers. Otherwise we use N1 or N2 for the will call name (depending on the name format).
If the price type is a Voucher price type, we print the word Voucher on the header (using UD2) so the box office clerks will collect the voucher from the patron.
I have posted our lp_ticket_elements.sql in my files area if anyone wants to take a look at it.
-steve carlock
Santa Barbara Center for the Performing Arts/The Granada