Has anyone switched to Element as their payment gateway or processor (or both)? If so, I am interested in your experiences so far. There was a lot of positive buzz at the conference this year about Element and many of us (on the IT side at least) were excited about what we were hearing. :)
Heather, are you using Element as your processor as well, or simply as a gateway?
Jeanne
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Heather Kraft Sent: Tuesday, October 30, 2012 1:13 PM To: Jeanne DeVore Subject: Re: [Tessitura Technical Forum] Anyone using Element? (payment gateway)
Hey Jason -
The Tessitura set up is super easy (provided you have the right payment gateway version) and does just involve changing the config file. (Although I wouldn't do it without Tessitura supervision!)
Merchant setup is, well, merchant set up. Full of niggly bits and pieces, but no worse than other set ups. Do make sure to run a couple of test charges through and make sure they show up on your bank statements before flipping to live.
Hi Jeanne!
Just a gateway for us. The set up from the Tessitura side would be the same, but I imagine the merchant set up might be a bit more effort.
- Heather