Login Error

Has anyone seen this error before?

Unable to connect to MessageBox Controls -3

We have a user that can't log in to Tessitura now that we've upgraded to V11. He is working on a Mac and connecting to Tess through remote desktop connection. He was able to log in when we were on V10.

Thanks!

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  • Former Member
    Former Member $organization

    Beth,

     

    I have run into this several times in the last few weeks and installing dot net 4 solved the problem each time.  I hope it works for you, too.

    Also, the error really doesn’t give much useful information, so it would be nice if that could be cleaned up.

     

    --Richard

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Hawryluk
    Sent: Thursday, October 18, 2012 2:56 PM
    To: Richard Glass
    Subject: RE: [Tessitura Technical Forum] Login Error

     

    Ah!! It all seems so simple now. :)

    Thanks, Richard. We'll look into that asap!

    From: Richard Glass <bounce-richardglass5624@tessituranetwork.com>
    Sent: 10/18/2012 4:37:59 PM

    Yes, this is caused by not having .net 4 installed

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Hawryluk
    Sent: Thursday, October 18, 2012 2:27 PM
    To: Richard Glass
    Subject: [Tessitura Technical Forum] Login Error

     

    Has anyone seen this error before?

    Unable to connect to MessageBox Controls -3

    We have a user that can't log in to Tessitura now that we've upgraded to V11. He is working on a Mac and connecting to Tess through remote desktop connection. He was able to log in when we were on V10.

    Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    Beth,

     

    I have run into this several times in the last few weeks and installing dot net 4 solved the problem each time.  I hope it works for you, too.

    Also, the error really doesn’t give much useful information, so it would be nice if that could be cleaned up.

     

    --Richard

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Hawryluk
    Sent: Thursday, October 18, 2012 2:56 PM
    To: Richard Glass
    Subject: RE: [Tessitura Technical Forum] Login Error

     

    Ah!! It all seems so simple now. :)

    Thanks, Richard. We'll look into that asap!

    From: Richard Glass <bounce-richardglass5624@tessituranetwork.com>
    Sent: 10/18/2012 4:37:59 PM

    Yes, this is caused by not having .net 4 installed

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Hawryluk
    Sent: Thursday, October 18, 2012 2:27 PM
    To: Richard Glass
    Subject: [Tessitura Technical Forum] Login Error

     

    Has anyone seen this error before?

    Unable to connect to MessageBox Controls -3

    We have a user that can't log in to Tessitura now that we've upgraded to V11. He is working on a Mac and connecting to Tess through remote desktop connection. He was able to log in when we were on V10.

    Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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