Does anybody have a method to identify a rollover package in a completed order?
Our business rules treat rollover packages in orders differently than new packages and we need to be able to distinguish them for correctly formatted receipts and confirmation emails.
Currently we are flagging the renewals packages by putting the string "RENEWAL" in the package line item notes field, but this is far from optimal - it disrupts how we use that field in our order processing.
Thanks,
Mark Wladika
San Francisco Opera
Hi Mark,
If you need to identify it at the line item/sub line item level, then your only other option is price type. You can create different sets of price types for renewal and new packages.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com