Does anybody have a method to identify a rollover package in a completed order?
Our business rules treat rollover packages in orders differently than new packages and we need to be able to distinguish them for correctly formatted receipts and confirmation emails.
Currently we are flagging the renewals packages by putting the string "RENEWAL" in the package line item notes field, but this is far from optimal - it disrupts how we use that field in our order processing.
Thanks,
Mark Wladika
San Francisco Opera
We accomplished this when I was in Omaha by changing how we did price types. We used New and Renew price types. At a quick glance you could tell which was which. I am sure it doesn’t help you now but something to think about in the future.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Mark Wladika Sent: Tuesday, October 09, 2012 11:31 AM To: Martin Jones Subject: Re: [Tessitura Technical Forum] How to identify a rollover package in an order?
Thanks Boann, but our problem is not at the order level, but rather the package level. For example a renewal order can have a combination of a renewal package and new subscription package. There's no way to know which is which when you are looking at the completed order, from a data perspective.
From: Boann Petersen <bounce-boannpetersen5924@tessituranetwork.com> Sent: 10/9/2012 1:16:00 PM
It may not help in your current setup, but could you use a different MOS for rollovers vs. new subscriptions? Other ways of marking orders include Channel and Category if those fields are not currently being used.
Boann
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!