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Custom Tab crashing

Darrin Katz
$organization

Hi everyone,

 

I've been struggling all day trying to modify the Volunteer custom tab that I downloaded from Footprints, so any help you can offer would be very much appreciated.

 

After making some changes to the data window, the custom tab stops using the "default look and feel". Further, when I try to interact with the tab, such as by adding a row, Tessitura throws an error regarding a completely unrelated datawindow, for example, "w_donor_maint" and crashes out.

 

I can reproduce this error by starting with the Volunteer tab downloaded from Footprints, which "out of the box" works just fine. After deleting the "vol_date" column in the table definition in the database and going to Design -> Data Source in Infomaker to update the datawindow it becomes corrupted somehow. From then on I experience the crash as described above when I try to add a row via Tessitura.

 

Please see the attached screenshot.

My goal is to customize the canned custom report with our specific business needs, so I need to be able to remove some of the existing columns, add new columns, and so on.

 

I am extremely grateful for any assistance you can provide.

 

Regards,

Darrin

Parents
  • $organization
    Hi Ben,
     
    Thank you so much for your help! By simply deleting the children of the customer_no and id_key elements in the XML, Tessitura was able to read the datawindow properly.
     
    I really appreciate the time you've taken to help me out with this, as your solution has completely solved my problem and I was able to implement the custom tab I was working on.
     
    Regards,
    Darrin
Reply
  • $organization
    Hi Ben,
     
    Thank you so much for your help! By simply deleting the children of the customer_no and id_key elements in the XML, Tessitura was able to read the datawindow properly.
     
    I really appreciate the time you've taken to help me out with this, as your solution has completely solved my problem and I was able to implement the custom tab I was working on.
     
    Regards,
    Darrin
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