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Custom Tab crashing

Darrin Katz
$organization

Hi everyone,

 

I've been struggling all day trying to modify the Volunteer custom tab that I downloaded from Footprints, so any help you can offer would be very much appreciated.

 

After making some changes to the data window, the custom tab stops using the "default look and feel". Further, when I try to interact with the tab, such as by adding a row, Tessitura throws an error regarding a completely unrelated datawindow, for example, "w_donor_maint" and crashes out.

 

I can reproduce this error by starting with the Volunteer tab downloaded from Footprints, which "out of the box" works just fine. After deleting the "vol_date" column in the table definition in the database and going to Design -> Data Source in Infomaker to update the datawindow it becomes corrupted somehow. From then on I experience the crash as described above when I try to add a row via Tessitura.

 

Please see the attached screenshot.

My goal is to customize the canned custom report with our specific business needs, so I need to be able to remove some of the existing columns, add new columns, and so on.

 

I am extremely grateful for any assistance you can provide.

 

Regards,

Darrin

Parents
  • $organization
    Hi Ben,
     
    I really appreciate you taking the time to look into this.
     
    I've attached a screenshot of my datawindow in which you can see that I am not using the cal_vol_date control at all. It does not appear on my list of controls. Please note that from within Infomaker I am able to Retrieve Rows without any problems.
     
     
    Each time I make any changes to the datawindow, I always close Tessitura and open it up again. Each time I close 100% out of Tessitura and open it up again, I encounter this problem without fail.
     
    Finally, the Objectevent that is causing the error is "wf_add_record" (please see the screenshot from the first post in this thread) and occurs when I use Tessitura's Add button at the bottom of the custom tab screen, not when I interact with the elements in the custom tab itself.
     
    Thanks again for all of your help,
    Darrin
Reply
  • $organization
    Hi Ben,
     
    I really appreciate you taking the time to look into this.
     
    I've attached a screenshot of my datawindow in which you can see that I am not using the cal_vol_date control at all. It does not appear on my list of controls. Please note that from within Infomaker I am able to Retrieve Rows without any problems.
     
     
    Each time I make any changes to the datawindow, I always close Tessitura and open it up again. Each time I close 100% out of Tessitura and open it up again, I encounter this problem without fail.
     
    Finally, the Objectevent that is causing the error is "wf_add_record" (please see the screenshot from the first post in this thread) and occurs when I use Tessitura's Add button at the bottom of the custom tab screen, not when I interact with the elements in the custom tab itself.
     
    Thanks again for all of your help,
    Darrin
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