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Is it possible to have a promo code/offer without having it connected to a discount ticket? We are offering some of our shows to the public at the discounted member rate and I had no problem in getting that offer up & running. To the same group, we want them to be able to use the promo code - but have it go to the regular ticket price on the rest of our shows since there is not a discount price on those shows. Is that possible? Thanks in advance for your responses.
Sure. If you are just using an offer, then the promo code should unlock the special price on whichever performances have that price and on performances that don’t have that price they will still have access to whatever prices are normally available. If you are using the promo code to trigger a mode of sale shift, then you will need to be sure that the regular price is also associated with the new mode of sale. Kevin Sheehan Senior Documentation & Learning Resources Specialist Tessitura Network+1 888 643 5778 x 329 ksheehan@tessituranetwork.com --View this message online at http://www.tessituranetwork.com/Community/forums/p/8071/25299.aspx#25299 or reply to this message Karen Rooker NG Live Ticket Office (202) 857-7701
Sure. If you are just using an offer, then the promo code should unlock the special price on whichever performances have that price and on performances that don’t have that price they will still have access to whatever prices are normally available.
If you are using the promo code to trigger a mode of sale shift, then you will need to be sure that the regular price is also associated with the new mode of sale.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Hi Karen,
Are you using TNEW? If so, you can add a promo code to the URL when you send someone to the page and the right source code will be activated without the user realising.
This is good for situations where you're not offering a discount and customers might not be bothered putting in the promo code. By making it part of the URL, you can make sure you activate it.
Cheers,
Matt