Hi,
I am having trouble with getting an updated Infomaker header to appear in the Tessitura client, and was hoping there is a guru out there who can spot where I have gone wrong.
Here is the scenario: we have decided to use the street3 field in v11, and we want this data to display on our custom Infomaker header. So we've edited our local sproc to include this feild in the output. As we were updating the sproc, we've removed the full_name2 field also. Impusers have been given Execute rights on the sproc.
I've then edited the Infomaker object, repointing it to the updated sproc. I've updated the column specifications to ensure they match in order and data type to the sproc output. I then edited the design to include the street3 field. When I preview within Infomaker, there are no errors and all the data is there.
We've got v11 in one of our test environments. The Infomaker object I'm editing has been migrated in version 12.1, and it exists in one of the libraries specified in T_DEFAULTS.local_libraray_list
When I log in as the User Group who has this particular header assigned in Security, instead of seeing our custom header I get the generic Infomaker header. I have run a profiler trace while accessing a constituent record logged in as the User Group with this header assigned, and I can see that its retrieving the correct Infomaker object from T_FORMAT_INFO, but for some reason its AP_DONOR_HEADER1 that’s being executed instead of our local procedure attached to our Infomaker object.
Any suggestions on what might be going wrong?
Thanks in advance!
Kim
Kim – I’d suggest opening a help ticket
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kim LeeSent: Tuesday, 11 September 2012 11:57 AMTo: Sandra AshbySubject: RE: [Tessitura Technical Forum] Infomaker header not displaying after update
Thanks Anna,
I've checked the name length of the sproc, Infomaker object and library, all are less than 30 characters.
Cheers
From: Anna Duric <bounce-annaduric8895@tessituranetwork.com>Sent: 9/10/2012 1:41:56 AM
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Ok, another long shot…..
Is the name of the pbl or AP_DONOR_HEADER1 name, longer than 30 characters???
We’ve had that issue here, that if it is, it reverts back to the ‘default’. Something else, to maybe check??
Anna Duric
Senior Application Support Analyst
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