Hello all,
We are trying to get the v11 client working on a terminal server and are having a lot of trouble understanding how to get this set up for the TS environment. The only bit of documentation I have found says that the tessitura.ini file has to go into the user profile, which I have set up, but to no avail.
One user can log onto the terminal server, but a second user gets an error message:
'Tessitura application is running from the sync location. Please close Tessitura before syncing.'
Does anybody either know how to set this up, or know where there is documentation for this process? I've not been able to find anything helpful.
Thank you!
Jeff
Hi Jeff,
We used to manually configure each user’s INI file; however, I now use a Kixtart script to automate the process. Essentially, when a user starts Tessitura, they are actually running this script which checks for tessitura.ini in the user’s profile. If it doesn’t exist, it copies one from our template tessitura.ini, substitutes in their username for the Hostname, and then the user is good to go (assuming tx_machine_location is populated).
As for where this is at… it is within the Tessitura.ini file, not in the filename. Here is a sample of the first part of the file:
[sqlca]
Hostname=\USERNAME\
MasterIniFilePath="d:\tessitura_master.ini"
[Login]
logid=
[Frame]
…
Substitute, “\USERNAME\” with what you want the hostname to be for that user in their own copy of tessitura.ini. It can be their domain username (which is what we use), their Tessitura username, or whatever works best for you. Just make sure there is also an entry with that name in tx_machine_location system table.
Thanks,
David
_______________________________________________________ David Frederick Database Applications Analyst Segerstrom Center for the Arts 600 Town Center Drive, Costa Mesa, CA 92626 T (714) 556-2122 x 4067 E DFrederick@SCFTA.org
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeff Stahel Sent: Friday, August 24, 2012 1:36 PM To: David Frederick Subject: RE: [Tessitura Technical Forum] v11 client on a terminal server
Hi David,
Thank you for getting back to me. From what you have said, I think the major sticking point for us is figuring out how to make each users' tessitura.ini file use a unique hostname value. Where exactly is this defined? Is it included in the name of the .ini file, or is there an additional line in the tessitura.ini file?
Thanks!
From: David Frederick <bounce-davidfrederick9045@tessituranetwork.com> Sent: 8/24/2012 3:09:20 PM
We use terminal services (now called remote desktop services). One trick is to ensure each user’s tessitura.ini file is using a unique Hostname value. We use the user’s domain username. Then, make sure there is an entry in TX_MACHINE_LOCATION system table for that user with a Location defined. Do both of these users have unique Hostname values in their tessitura.ini files?
If that’s not it, I can give you more complete information on how we set this up and perhaps that will help. But, it sounds like you are close so I thought I would start there.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeff Stahel Sent: Friday, August 24, 2012 11:57 AM To: David Frederick Subject: [Tessitura Technical Forum] v11 client on a terminal server
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Thank you David. That cleared a LOT up for me. I think this will help me get this up and running this weekend. Really appreciate your help!