v11 client on a terminal server

Hello all,

We are trying to get the v11 client working on a terminal server and are having a lot of trouble understanding how to get this set up for the TS environment. The only bit of documentation I have found says that the tessitura.ini file has to go into the user profile, which I have set up, but to no avail.

One user can log onto the terminal server, but a second user gets an error message:

'Tessitura application is running from the sync location. Please close Tessitura before syncing.'

Does anybody either know how to set this up, or know where there is documentation for this process? I've not been able to find anything helpful.

Thank you!

Jeff

Parents
  • Hi Jeff,

     

    We use terminal services (now called remote desktop services). One trick is to ensure each user’s tessitura.ini file is using a unique Hostname value. We use the user’s domain username. Then, make sure there is an entry in TX_MACHINE_LOCATION system table for that user with a Location defined.  Do both of these users have unique Hostname values in their tessitura.ini files?

     

    If that’s not it, I can give you more complete information on how we set this up and perhaps that will help. But, it sounds like you are close so I thought I would start there.

    _______________________________________________________
    David Frederick
    Database Applications Analyst
    Segerstrom Center for the Arts
    600 Town Center Drive,
    Costa Mesa, CA 92626
    T (714) 556-2122 x 4067 E DFrederick@SCFTA.org

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeff Stahel
    Sent: Friday, August 24, 2012 11:57 AM
    To: David Frederick
    Subject: [Tessitura Technical Forum] v11 client on a terminal server

     

    Hello all,

    We are trying to get the v11 client working on a terminal server and are having a lot of trouble understanding how to get this set up for the TS environment. The only bit of documentation I have found says that the tessitura.ini file has to go into the user profile, which I have set up, but to no avail.

    One user can log onto the terminal server, but a second user gets an error message:

    'Tessitura application is running from the sync location. Please close Tessitura before syncing.'

    Does anybody either know how to set this up, or know where there is documentation for this process? I've not been able to find anything helpful.

    Thank you!

    Jeff




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  • Hi David,

    Thank you for getting back to me. From what you have said, I think the major sticking point for us is figuring out how to make each users' tessitura.ini file use a unique hostname value. Where exactly is this defined? Is it included in the name of the .ini file, or is there an additional line in the tessitura.ini file?

    Thanks!

    Jeff

  • Former Member
    Former Member $organization in reply to Jeff Stahel

    Hi Jeff

    We use a vbscript to start Tess, instead of the default batch file. The version that runs on the terminal servers does a few extra things, including creating an ini file for the user if they don't already have one, with their username set as the host name. 

    There's a copy of the vbscript in my files here:

    http://www.tessituranetwork.com/Community/members/kenmcswain5454/files/Tessitura_5F00_start.txt.aspx

    That might give you some pointers.

    Ken

  • Thank you Ken. I will look through it this weekend. Appreciate your input!

    Jeff

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