Hi everyone. In Tessitura if I choose Advanced Search, set the drop down to Credit Card No, leave it as Equal to, enter a specific card number, and then search I get two constituents showing up that are not related in any way. The credit card number does not belong to one of them. When I look at this constituent's account I can see that he does have an Amex card that has the same first six numbers and the same last four numbers as the other constituents Amex card, but of course the numbers in between are different than the ones I entered in the advanced search field. Any ideas why this may be happening?
Jon,
You are correct in your assumption. In our experience, searching on CC isn’t helpful any longer because of the new encryption.
Teresa