Trying to pull a fax number on an output set

Hi Matt,

I haven’t played with this in a while, but maybe try setting up a query element parameter for the fax criteria, that lets you choose between address types?...

Cheers,

Kathleen                                                                              

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Matthew Hodge
Sent: Tuesday, 21 August 2012 4:33 PM
To: Kathleen Smith
Subject: [Tessitura Technical Forum] Trying to pull a fax number on an output set

Hi,

Our Education team is trying to pull out a list of fax numbers for all the schools on our databases using an output set. The only problem is that every school has two addresses - a postal address (the primary one) and a physical address (non-primary). The fax number is located on the physical address.

So when we run the output set using the Fax element, it only looks for a fax number tied to the primary address. How do I get an output set to pull that info from a non-primary address?

Cheers,

Matt

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Hi Matt

Another option is to create an Output Set element specific to the address type.

So in T_QUERY_ELEMENT

Description:        “Fax – PO Box” (or whatever describes the associated address type)

Category:            Address Information

Data:                     !.phone

Data From:          (select p.*, a.address_type  from vs_phone p join vs_address a on p.address_no = a.address_no)

Data Where:       type = 3 and address_type = 13                (assumes Fax is phone type 3 and replace the address_type 13 with the ID of your specific type)

Regards

Peter

+ Peter Nelson

+ Tessitura Network

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Matthew Hodge
Sent: Wednesday, 22 August 2012 09:56
To: Peter Nelson
Subject: RE: [Tessitura Technical Forum] Trying to pull a fax number on an output set

I could definitely set that up, but surely if Tessitura can handle several address types on the one record, there must be a way of pulling that data out? I'll keep hunting.

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Aah yes …

I too tried Mail Purpose using Execute an Output Set but while it chooses the purposed address it doesn’t natively choose the associated fax on that address using the shipped Fax element.

+ Peter Nelson

+ Tessitura Network

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Matthew Hodge
Sent: Thursday, 23 August 2012 10:36
To: Peter Nelson
Subject: RE: [Tessitura Technical Forum] Trying to pull a fax number on an output set

I ended up doing something like that. It's also made me realise that I need to look further into Mailing Purpose, because this seems to be the key that specifies which address comes out. Thanks, everyone!

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