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V11 UpdateAssociation timeouts and Performance issues

Former Member
Former Member $organization

Hey folks,

It seems that since our V11 upgrade, the performance of UpdateAssociation has been extremely poor, timing out on numerous occations (30+ seconds)

Has anyone else experienced this issue?  We don't want to reinvent the wheel if its going to get optimized, but unless we hear otherwise, it looks like we'll need to!

Thanks,
James 

Parents
  • $organization

     

    We’ve been working with support on the issue below.  Everything else is OK except the Interests screen described below.

     

    Navigate to the Attributes Tab on a patron record, then click the Interests radio button.  When you try to navigate away from this screen, there is a huge delay which varies from 20 seconds up to a full 5 minutes. 

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Meyer
    Sent: Friday, October 05, 2012 11:16 AM
    To: Vivino, David
    Subject: Re: [Tessitura Technical Forum] V11 UpdateAssociation timeouts and Performance issues

     

    I'm testing v11 and I'm getting a timeout as well. Was this issue resolved?

    From: James Boncek <bounce-jamesboncek9503@tessituranetwork.com>
    Sent: 8/1/2012 2:06:04 PM

    Hey folks,

    It seems that since our V11 upgrade, the performance of UpdateAssociation has been extremely poor, timing out on numerous occations (30+ seconds)

    Has anyone else experienced this issue?  We don't want to reinvent the wheel if its going to get optimized, but unless we hear otherwise, it looks like we'll need to!

    Thanks,
    James 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

     

    We’ve been working with support on the issue below.  Everything else is OK except the Interests screen described below.

     

    Navigate to the Attributes Tab on a patron record, then click the Interests radio button.  When you try to navigate away from this screen, there is a huge delay which varies from 20 seconds up to a full 5 minutes. 

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Meyer
    Sent: Friday, October 05, 2012 11:16 AM
    To: Vivino, David
    Subject: Re: [Tessitura Technical Forum] V11 UpdateAssociation timeouts and Performance issues

     

    I'm testing v11 and I'm getting a timeout as well. Was this issue resolved?

    From: James Boncek <bounce-jamesboncek9503@tessituranetwork.com>
    Sent: 8/1/2012 2:06:04 PM

    Hey folks,

    It seems that since our V11 upgrade, the performance of UpdateAssociation has been extremely poor, timing out on numerous occations (30+ seconds)

    Has anyone else experienced this issue?  We don't want to reinvent the wheel if its going to get optimized, but unless we hear otherwise, it looks like we'll need to!

    Thanks,
    James 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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