We recently upgraded our cpu in the main box office and when we got everything reconnected, we lost our option to Print to File when printing an order or tix. I was wondering how I get that option back. I am trying to use the option to do exchanges, but in order to exchange tickets all the tickets have to be printed, but we aren't ready to print them just yet and I don't want to waste ticket stock so that is why the print to file option was so wonderful because it didn't actually print anything. But it worked as far as tessitura thinking the tickets had been printed so I can start returning them and do exchanges. Any help would be wonderful!