We recently upgraded our cpu in the main box office and when we got everything reconnected, we lost our option to Print to File when printing an order or tix. I was wondering how I get that option back. I am trying to use the option to do exchanges, but in order to exchange tickets all the tickets have to be printed, but we aren't ready to print them just yet and I don't want to waste ticket stock so that is why the print to file option was so wonderful because it didn't actually print anything. But it worked as far as tessitura thinking the tickets had been printed so I can start returning them and do exchanges. Any help would be wonderful!
----------- BETH GILLILAND Tessitura System Administrator bethgill@umich.edu 734-615-9579 ofc734-276-4816 cellwww.ums.org // www.umslobby.org
How do you create the printer? I go to printer setup and I have that generic text option, but when I click ok nothing happens. And when we do use the generic text option now it prints tickets out still. Is there a place I can go to to fix it? Thank you so much!