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Web Sales in Tessitura

John Brandt
$organization

Hello,

Currently we are a POP client and I am interested if there is a table in Tessitura SQL 2008 R2 that lists if a user is logged in to the web and attempting to purchase tickets.  We have encountered times when a person is attempting to purchase a ticket and we are taking down the web site for maintenance.  Occaisionally an end user will get a "phantom charge."  One that gives them a confirmation number but no actual ticket sale. 

  • Former Member
    Former Member $organization

    Google Analytics has a realtime option that shows how many people are online and what page they are on. I use this in combination with GetClicky which as a “spy” option.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of John Brandt
    Sent: Tuesday, June 26, 2012 11:21 AM
    To: Gloria Ormsby
    Subject: [Tessitura Technical Forum] Web Sales in Tessitura

     

    Hello,

    Currently we are a POP client and I am interested if there is a table in Tessitura SQL 2008 R2 that lists if a user is logged in to the web and attempting to purchase tickets.  We have encountered times when a person is attempting to purchase a ticket and we are taking down the web site for maintenance.  Occaisionally an end user will get a "phantom charge."  One that gives them a confirmation number but no actual ticket sale. 




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