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V11 Client Error

Marty Jones
$organization

I am getting the following error on a non-admin client. Everything seems to be working just fine for admins but the for the first non-admin client I tried I get this. Note that the user is able to login just fine but the error shows up after that.

The following services do not have endpoints properly configured:

Constituent Service

ReferenceData Service

Transaction Service

WebReports Service

Thanks for the help!

Marty

Parents
  • $organization

    These are purely textual values used for comparison as a warning to admins when a client application might be pointing towards, for instance, the TEST system for the DB connection while using the LIVE Services.

     

    This error also commonly appears when the IP was used during the services install and the Servername/FQDN is used in the application config (master INI).

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Grimmer
    Sent: Friday, June 15, 2012 2:34 PM
    To: Ryan Creps
    Subject: Re: [Tessitura Technical Forum] V11 Client Error

     

    This is caused by differences between the db.instance.name in the TIM config file and the master INI file value for [sqlca] servername.  (i.e. FQDN and non-FQDN).

     

    Error disappears when they are synchronized.

     

    thanks, that is all.

     

    dave

    From: David Grimmer <bounce-davidgrimmer7887@tessituranetwork.com>
    Sent: 6/15/2012 12:09:07 PM

    Getting a similar  error at the same point. Logon is fine and client works fine after acknowledging the error.  ( The services are connecting to the correct database server). Endpoints are correct and the ini file is correct (per instructions). Support has not been able to determine the cause at this point. Anyone else see this?

    -------------------------

     

    The following services are configured for the incorrect database server: 

    Constituent Service

    ReferenceData Service

    Transaction Service

    WebReports Service

    --------------------------------------

    dave

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    These are purely textual values used for comparison as a warning to admins when a client application might be pointing towards, for instance, the TEST system for the DB connection while using the LIVE Services.

     

    This error also commonly appears when the IP was used during the services install and the Servername/FQDN is used in the application config (master INI).

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Grimmer
    Sent: Friday, June 15, 2012 2:34 PM
    To: Ryan Creps
    Subject: Re: [Tessitura Technical Forum] V11 Client Error

     

    This is caused by differences between the db.instance.name in the TIM config file and the master INI file value for [sqlca] servername.  (i.e. FQDN and non-FQDN).

     

    Error disappears when they are synchronized.

     

    thanks, that is all.

     

    dave

    From: David Grimmer <bounce-davidgrimmer7887@tessituranetwork.com>
    Sent: 6/15/2012 12:09:07 PM

    Getting a similar  error at the same point. Logon is fine and client works fine after acknowledging the error.  ( The services are connecting to the correct database server). Endpoints are correct and the ini file is correct (per instructions). Support has not been able to determine the cause at this point. Anyone else see this?

    -------------------------

     

    The following services are configured for the incorrect database server: 

    Constituent Service

    ReferenceData Service

    Transaction Service

    WebReports Service

    --------------------------------------

    dave

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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