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order import utility

Dale Aucoin
$organization

I am using the order import utility for the first time and in the process of preparing my file.

The data I have comes from another Tessitura user organization that used the order export utility to create the file for us.

I'm seeing some discrepancies in the number of seats column and I'm not sure if they're actual errors or if there is an explanation.

Here's an example:

seat start=10, seat end = 24, number of seats = 4

In this particular venue the seat numbers go up by 2 so if the start is 10 and end is 24, I count 8 seats.

For most of the rows the number of seats is correct but I'm seeing a few hundred discrepancies in a spreadsheet of several thousand rows.  

Is there an explanation for this?  Is this something I need to fix before the import?

Dale

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  • $organization

    Just shooting in the wind here but could the other seats be a different zone or section where this would cause the other 4 seats be on a different line?

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Dale Aucoin
    Sent: Tuesday, April 10, 2012 10:30 AM
    To: Martin A. Jones
    Subject: [Tessitura Technical Forum] order import utility

     

    I am using the order import utility for the first time and in the process of preparing my file.

    The data I have comes from another Tessitura user organization that used the order export utility to create the file for us.

    I'm seeing some discrepancies in the number of seats column and I'm not sure if they're actual errors or if there is an explanation.

    Here's an example:

    seat start=10, seat end = 24, number of seats = 4

    In this particular venue the seat numbers go up by 2 so if the start is 10 and end is 24, I count 8 seats.

    For most of the rows the number of seats is correct but I'm seeing a few hundred discrepancies in a spreadsheet of several thousand rows.  

    Is there an explanation for this?  Is this something I need to fix before the import?

    Dale




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Just shooting in the wind here but could the other seats be a different zone or section where this would cause the other 4 seats be on a different line?

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Dale Aucoin
    Sent: Tuesday, April 10, 2012 10:30 AM
    To: Martin A. Jones
    Subject: [Tessitura Technical Forum] order import utility

     

    I am using the order import utility for the first time and in the process of preparing my file.

    The data I have comes from another Tessitura user organization that used the order export utility to create the file for us.

    I'm seeing some discrepancies in the number of seats column and I'm not sure if they're actual errors or if there is an explanation.

    Here's an example:

    seat start=10, seat end = 24, number of seats = 4

    In this particular venue the seat numbers go up by 2 so if the start is 10 and end is 24, I count 8 seats.

    For most of the rows the number of seats is correct but I'm seeing a few hundred discrepancies in a spreadsheet of several thousand rows.  

    Is there an explanation for this?  Is this something I need to fix before the import?

    Dale




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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