Custom Constituent Tab

I am creating a custom constituent tab.  I have been following Ryan’s Powerpoint presentation and it has been tremendously helpful.  However, I have reached a roadblock.

I am trying to use dependent dropdowns in this manner:

·         I have a custom LT_ table with several columns, including:

customer_no

id_key

question

answer

keyword_no

·         The plan is that all columns in this table will be pre-populated EXCEPT answer.

·         The intention is that the dependent dropdown will select from T_KWCODED_VALUE based on keyword_no in the custom table; then column answer in the custom table will be set to T_KWCODE_VALUE.id

·         I have pre-populated my custom table with two rows and when I go into the custom tab I get prompted for keyword_no.  I respond and the data displays fine and the dropdown works with the keyword_no I manually enter.  The problem is that the second row never displays, and I shouldn’t have to enter the keyword_no.

Ideas??

 Sharon Yates

Stratford Shakespeare Festival

Parents
  • It seems like the anser dropdow is not getting passed the keyword_no field.  I would check the setup of the dropdown.  I would double check the name and tag properties, and also the setting under the edit tab for the dropdown.

  • Sharon, make sure that “Autoretrieve” is unchecked for the dependent dropdown on the Edit Tab of the column properties.

    ______________________________________

    Ryan Creps

    Network Developer |Tessitura Network, Inc

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jon Ballinger
    Sent: Wednesday, July 08, 2009 1:12 PM
    To: Ryan Creps
    Subject: Re: [Tessitura Technical Forum] Custom Constituent Tab

     

    It seems like the anser dropdow is not getting passed the keyword_no field.  I would check the setup of the dropdown.  I would double check the name and tag properties, and also the setting under the edit tab for the dropdown.

    From: Sharon Yates <bounce-sharonyates9549@tessituranetwork.com>
    Sent: 7/8/2009 10:56:25 AM

    I am creating a custom constituent tab.  I have been following Ryan’s Powerpoint presentation and it has been tremendously helpful.  However, I have reached a roadblock.

    I am trying to use dependent dropdowns in this manner:

    ·         I have a custom LT_ table with several columns, including:

    customer_no

    id_key

    question

    answer

    keyword_no

    ·         The plan is that all columns in this table will be pre-populated EXCEPT answer.

    ·         The intention is that the dependent dropdown will select from T_KWCODED_VALUE based on keyword_no in the custom table; then column answer in the custom table will be set to T_KWCODE_VALUE.id

    ·         I have pre-populated my custom table with two rows and when I go into the custom tab I get prompted for keyword_no.  I respond and the data displays fine and the dropdown works with the keyword_no I manually enter.  The problem is that the second row never displays, and I shouldn’t have to enter the keyword_no.

    Ideas??

     Sharon Yates

    Stratford Shakespeare Festival




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  • Thanks for your prompt replies!!!   I did figure out the two problems I had but managed to introduce some new ones.  (FYI, I think the problem with being prompted for the keyword_no was that I had accidentally made both the edit field and the display field have dropdown windows associated). 

    Now, the problems are:

    -  how to make the dropdown window scrollable.

    -  when I first go into the screen I can change the value I select from the dropdown and the new selection is saved.  When I go away from the tab and come back and select a new value, the first row in the dropdown is selected no matter which value I highlight.

    Thanks again for your help.  I am an InfoMaker newbie...!!

     

Reply
  • Thanks for your prompt replies!!!   I did figure out the two problems I had but managed to introduce some new ones.  (FYI, I think the problem with being prompted for the keyword_no was that I had accidentally made both the edit field and the display field have dropdown windows associated). 

    Now, the problems are:

    -  how to make the dropdown window scrollable.

    -  when I first go into the screen I can change the value I select from the dropdown and the new selection is saved.  When I go away from the tab and come back and select a new value, the first row in the dropdown is selected no matter which value I highlight.

    Thanks again for your help.  I am an InfoMaker newbie...!!

     

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