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PAHT Emails

Caryl Jones
$organization

For those of you who use PAHT tickets, so you BCC the emails to a specific email address on your network to allow you to resend emails/troubleshoot? And if so, how often do you undertake housekeeping on this folder?

We are worried that the number of tickets that will be generated (especially with some of our on sales) will cause the email inbox to grow in a short space of time. Has anyone had any issues with bcc'ing to an email folder that we should be aware of?


Thanks,

Caryl

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  • $organization

    Unknown said:

    For those of you who use PAHT tickets, so you BCC the emails to a specific email address on your network to allow you to resend emails/troubleshoot? And if so, how often do you undertake housekeeping on this folder?

    We also BCC ourselves on every PAH e-mail. It does use a bit of disk space, but the e-mails do come in handy. We are checking that inbox fairly regularly anyway, so we just manually housekeep it once a month or so.

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  • $organization

    Unknown said:

    For those of you who use PAHT tickets, so you BCC the emails to a specific email address on your network to allow you to resend emails/troubleshoot? And if so, how often do you undertake housekeeping on this folder?

    We also BCC ourselves on every PAH e-mail. It does use a bit of disk space, but the e-mails do come in handy. We are checking that inbox fairly regularly anyway, so we just manually housekeep it once a month or so.

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