Has anyone out in Tessitura land edited the Standard Order Confirmations to include venue name and address with the performance? We have multi venue and multi org orders and are getting to the point where we need to include location and address for each ticket to reduce confusion for the patrons. We have this built into our TNEW web confirmations, but I haven't been able to figure out how to integrate that same code into our other order confirmations. Is anyone out there doing this and willing to share how they do it?
Teresa
Thanks Duane.
I’ll check into that….for whatever reason, I didn’t think I could use the TNEW confirmations through the client, but it makes sense. It’d also make life easier!!!!
Don't quote me because my info might be outdated but last I checked you can use the TNEW confirmations from the client. It won't throw an error or anything, but for aux items and receipt text, it won't hide the date/time (if you have aux set to do that) and it won't show the various receipt text, and the subject line will be the email confirmation subject line from t_defaults for impressario, which may be different than what's in your TNEW template. So it still totally works and does show the venue, but may look slightly different than it would've when sent from the web. For the purpose you mentioned, it doesn't seem like that'd be a problem since you want the venue to show, but if you're considering using only the TNEW template in the future, it's not completely identical and it may not be a good solution for orders containing aux items.