Has anyone out in Tessitura land edited the Standard Order Confirmations to include venue name and address with the performance? We have multi venue and multi org orders and are getting to the point where we need to include location and address for each ticket to reduce confusion for the patrons. We have this built into our TNEW web confirmations, but I haven't been able to figure out how to integrate that same code into our other order confirmations. Is anyone out there doing this and willing to share how they do it?
Teresa
Hi Teresa,
We aren't doing anything like this, but I think a way to included the address would be to modify the XSL file to have a condition to check which facility_description the ticket is for. Based on what facility description is the proper address would be printed.
Jon