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V11 Test Credit Card server (UK) (CommsXL/TNSi)

Wayne Evans
$organization

Hello

I'm trying to find out some information about how V11 handles LIVE Credit Cards and TEST Credit Cards.

 

LIVE

I'll list my setup as it may differ from others; Currently, we have an in-house credit card server running

Tessitura Credit Card Server

CCServer (Client and Web)

CCServer Manager (Client and Web)

CCSmart Server (Client and Web)

CCSyncro Server (C&P)

CCSyncro Local (C&P)

We use CommsXL/TNSi as a bureau service

Our Web/Client transactions hits the Tessitura Credit Card Server.  That drops a file into a folder.  CCServer picks the file up and sends it over ISDN to CommsXL/TNSi.  TNSi puts the reply back in the folder and Tess CCard Server picks the reply up and sends it to the client.

 

TEST

Tessitura Credit Card Server

CCServer (Client and Web) (this is placed in loop back mode e.g. authorise everything)

 

With the new version of the Credit Code setup, 

Q1. Do we need to go down the hosted route for "Hosted SecureCXL Service" OR if we choose "Internal Transcend Server", will that use the same setup as now e.g. drops a file in a folder etc... (we don't have Transcend in the UK...I think)?

Q2. If we are forced down the Hosted SecureCXL Route, how do we setup a test credit card server so we can put through e.g. Visa No: 4111111111111111 and get an auth code back so the test transaction can proceed in Tessitura

Thanks

Wayne

Parents
  • $organization

    Dara,

    TNS are ending support for SmartCCard Lite and replacing it with TNSPay, with the VeriFone vx810 pinpad. I am not sure of the exact details on this so you would have to contact them. From a Tessitura perspective, v10 supports SmartCCardLite of course, and v11 supports both SmartCCardLite and TNSPay with the new vx810 pinpad. So your current chip & pin set up will continue to work on v11, as far as Tessitura is concerned.

     

    In an unrelated issue, since you are discussing chip & pin configuration, in the workflow section of the configuration tab in the TNSPay Admin app, I discovered that you can shut off asking for cashback if you want to by setting “Allow Cashback” to false. Tony and I had been discussing how to set that.

     

    Rob™

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Dara Hogan
    Sent: Thursday, May 10, 2012 12:23 PM
    To: Rob Pedersen
    Subject: Re: [Tessitura Technical Forum] V11 Test Credit Card server (UK) (CommsXL/TNSi)

     

    Thanks Wayne. That info was very helpful.

     

    I think we are on the hosted TNSI service already on v10 so things were pretty straight forward for us.

    I've installed the PaymentGatewayService on our test credit card server, stopped the old v10 service and the CommsXL services, then put through a payment in Tessitura v11 TEST and all worked fine.

    Thanks for the tip on setting NLog.config to debug and the response codes. Helped my testing.

     

    Rob, 

    You mentioned "SmartCCard Lite is being replaced by TNS Pay" in your post.  Is this a requirment before we go live with version 11? 

    We are using SmartCCard Lite for the Chip and PIN's. I'll want to test v11 with a chip and pin transaction before we go live so wondering if I need to do this software upgrade first.

     

    thanks,

    Dara

    From: Wayne Evans <bounce-wayneevans6619@tessituranetwork.com>
    Sent: 5/2/2012 9:44:08 AM

    This is only for people who have been struggling with moving across to hosted TNSi from having an in house CC server.

    These are TEST settings ONLY for Version 2.0.11 (and possibly beyond)

    C&P

    Mode:

    Interactive Workstation

    Authorization Type: SecureCXL

    Host: bank.securecxl.com

    Server Port: 4433

     

    Configuration: 

    Allow Test Card: True

    CCEms Host Name: securecxl.com

    CCEms Port: 4488

    Customer ID: 3541XXX  this is not your main merchant ID

    Enable Auto-Update: True

    Device Serial No: This is not the serial number, it is the PTID

     

    Printer

    Printer Type: None

     

    Once you are done, run TNSPayments.exe (there wasn't a shortcut for me in the start menu).  This updates the PDQ files.   You should also end up with a circle icon next to the clock.  Right click and Open the Visualizer to check for error messages.  This gives you a screen similar to a trace.log file

    Test the transaction using TNS own POS Client

     

     

     

     

    Server Windows Service

    Change your NLog.config on TEST to be:

    <logger name"*" minlevel="Debug" writeTo="file" enable="true"/>

     

    TessituraPaymentGateway.exe.config.  (Ensure your setting are similar - you should not have to change any settings - these all come from TIM.exe for TEST)

    SecureCXL ServiceURL="https://bank.securecxl.com:4433/"    (this is the external side)

     

    AppSettings:

    ServerIPAddress: 10.5.6.182  (this is the internal IP address of the server you have installed this service onto)

    Port: 12002 (or pick a port you want.  Don't forget the local firewall hole)

    PaymentGateway: secureCXLWebApi 

     

     

     

     

    In T_Defaults, change the credit card server IP address to be the internal settings above, e.g.:

    IP: 10.5.6.182

    Port: 12002

     

     

     

     

    READ THIS FOR TEST'S RESPONSE CODES

    When you put a payment through to TEST for C&P, eCommerce, phone etc..., the amount that is charged dictates the response code:

     

    Last Digit of Amount (-am)

    Response

    0

    Authorised

    1

    Authorised

    2

    Authorised

    3

    Referral B

    4

    Unknown Card

    5

    Card Expired

    6

    Keep Card Decline

    7

    Keep Card Decline

    8

    Decline

    9

    Decline

     

     

    If your order is for £12.30, the last digit is 0, so the auth code is Authorised.

     

    If your order is for £12.34, the last digit is 4, so a response code of Unknown Card

    If your order is for £12.39, the last digit is 9, so a response code of Decline

     

    ^^^^^This info has been really useful for me once I have found out about it, but haven't seen it the TNSi install documentation, so sharing it here.

     

     

     

    You should also have a web logon to TNS Pay.  You should be able to see your transaction going through to the system, if you logon (to TEST at https://bank.securecxl.com) with the credentials TNS supply you.

    Choose Search

    Change the merchant number to: Comms XL Test - 6815145

    From Date: Today

    To Date: Today

    Submit and go to the last page.  You should be able to see your transaction there.  If you can - you've made it work, if you can't see it, check your firewall has holes for port 4433 and 4488 and firewall holes on your internal server.

     

     

    Hope if your reading this, its helped




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Dara,

    TNS are ending support for SmartCCard Lite and replacing it with TNSPay, with the VeriFone vx810 pinpad. I am not sure of the exact details on this so you would have to contact them. From a Tessitura perspective, v10 supports SmartCCardLite of course, and v11 supports both SmartCCardLite and TNSPay with the new vx810 pinpad. So your current chip & pin set up will continue to work on v11, as far as Tessitura is concerned.

     

    In an unrelated issue, since you are discussing chip & pin configuration, in the workflow section of the configuration tab in the TNSPay Admin app, I discovered that you can shut off asking for cashback if you want to by setting “Allow Cashback” to false. Tony and I had been discussing how to set that.

     

    Rob™

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Dara Hogan
    Sent: Thursday, May 10, 2012 12:23 PM
    To: Rob Pedersen
    Subject: Re: [Tessitura Technical Forum] V11 Test Credit Card server (UK) (CommsXL/TNSi)

     

    Thanks Wayne. That info was very helpful.

     

    I think we are on the hosted TNSI service already on v10 so things were pretty straight forward for us.

    I've installed the PaymentGatewayService on our test credit card server, stopped the old v10 service and the CommsXL services, then put through a payment in Tessitura v11 TEST and all worked fine.

    Thanks for the tip on setting NLog.config to debug and the response codes. Helped my testing.

     

    Rob, 

    You mentioned "SmartCCard Lite is being replaced by TNS Pay" in your post.  Is this a requirment before we go live with version 11? 

    We are using SmartCCard Lite for the Chip and PIN's. I'll want to test v11 with a chip and pin transaction before we go live so wondering if I need to do this software upgrade first.

     

    thanks,

    Dara

    From: Wayne Evans <bounce-wayneevans6619@tessituranetwork.com>
    Sent: 5/2/2012 9:44:08 AM

    This is only for people who have been struggling with moving across to hosted TNSi from having an in house CC server.

    These are TEST settings ONLY for Version 2.0.11 (and possibly beyond)

    C&P

    Mode:

    Interactive Workstation

    Authorization Type: SecureCXL

    Host: bank.securecxl.com

    Server Port: 4433

     

    Configuration: 

    Allow Test Card: True

    CCEms Host Name: securecxl.com

    CCEms Port: 4488

    Customer ID: 3541XXX  this is not your main merchant ID

    Enable Auto-Update: True

    Device Serial No: This is not the serial number, it is the PTID

     

    Printer

    Printer Type: None

     

    Once you are done, run TNSPayments.exe (there wasn't a shortcut for me in the start menu).  This updates the PDQ files.   You should also end up with a circle icon next to the clock.  Right click and Open the Visualizer to check for error messages.  This gives you a screen similar to a trace.log file

    Test the transaction using TNS own POS Client

     

     

     

     

    Server Windows Service

    Change your NLog.config on TEST to be:

    <logger name"*" minlevel="Debug" writeTo="file" enable="true"/>

     

    TessituraPaymentGateway.exe.config.  (Ensure your setting are similar - you should not have to change any settings - these all come from TIM.exe for TEST)

    SecureCXL ServiceURL="https://bank.securecxl.com:4433/"    (this is the external side)

     

    AppSettings:

    ServerIPAddress: 10.5.6.182  (this is the internal IP address of the server you have installed this service onto)

    Port: 12002 (or pick a port you want.  Don't forget the local firewall hole)

    PaymentGateway: secureCXLWebApi 

     

     

     

     

    In T_Defaults, change the credit card server IP address to be the internal settings above, e.g.:

    IP: 10.5.6.182

    Port: 12002

     

     

     

     

    READ THIS FOR TEST'S RESPONSE CODES

    When you put a payment through to TEST for C&P, eCommerce, phone etc..., the amount that is charged dictates the response code:

     

    Last Digit of Amount (-am)

    Response

    0

    Authorised

    1

    Authorised

    2

    Authorised

    3

    Referral B

    4

    Unknown Card

    5

    Card Expired

    6

    Keep Card Decline

    7

    Keep Card Decline

    8

    Decline

    9

    Decline

     

     

    If your order is for £12.30, the last digit is 0, so the auth code is Authorised.

     

    If your order is for £12.34, the last digit is 4, so a response code of Unknown Card

    If your order is for £12.39, the last digit is 9, so a response code of Decline

     

    ^^^^^This info has been really useful for me once I have found out about it, but haven't seen it the TNSi install documentation, so sharing it here.

     

     

     

    You should also have a web logon to TNS Pay.  You should be able to see your transaction going through to the system, if you logon (to TEST at https://bank.securecxl.com) with the credentials TNS supply you.

    Choose Search

    Change the merchant number to: Comms XL Test - 6815145

    From Date: Today

    To Date: Today

    Submit and go to the last page.  You should be able to see your transaction there.  If you can - you've made it work, if you can't see it, check your firewall has holes for port 4433 and 4488 and firewall holes on your internal server.

     

     

    Hope if your reading this, its helped




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
  • $organization in reply to Rob Pedersen

    Just to add, we have being trying to test TNS Pay recently in preparation for this scenario.  Turns out if you intend to use the vx810 then the current USB driver for the device is incompatible, so you have to use a serial connection.  We have been told that a driver is in development and are playing the waiting game for it!  Not great for new PC's that dont have a serial connection though....

    TNSPay will work on Windows 7 too.