Hello!
We have just launched a new website which means our process for taking online donations has changed.
Previously I would pull the ‘On Account Tracking Report’ then process the contributions, create an extraction from the contribution batch I processed then use this extraction on TMS to send an acknowledgement email to the donor. We now use Wordfly.
With our new website, I no longer have to process the contribution as this goes directly to the appropriate fund.
I was just wondering how to acknowledge these donors?
Do I use the ‘Print Acknowledgement Letters’ report?
Any help would be much appreciated. Thank you!!