Hi ,
I am trying to build a custom screen,though I am not able to succesfully complete..
I has gone through the Webinar seesion by Cindy Emig and power point presentation by Ryan Creeps but still couldn't slove these.
Task 1:
In Ticket Orders under order details tab,
I was suppose to add a column(hard code text box:Notes) and a text box to enter any comments required under the Custom tab along with contributions,fees,line items and subline items.
Steps Followed:
Created a new table LT_Note ( order_no,Id_key,descrition)
Created a Infomaker Object ld_custom1( Retrival Argument: order_no)
select a.order_no,a.description from LT_Note a,t_order b where a.order_no = b.order_no
I am confused whether to use order_no as retrival argument and even as a required field.
Created a datawindow for the dropdown box for order no(we can skip this I guess)
TR_custom_tab( Note, Rb_no(blank),ld_custom1,lt_Note,area(ticket history))
However I am unable to see any changes on Tessitura.
Task 2:
In Contribution Editor when entering a gift we can see the custom tab.
There are already 8 different types and textboxes created by earlier person,now I am planning to add another type and textbox,I could add the type (Welcome(x).....) by adding a column to t_keyword but I am unable to add the text box.Any Suggestions.....
Thank you in advance for take out your time to help me..
I would really appreciate your help on this .
Thank you,
Revanth.
Revanth,
The Order and Contribution custom fields are setup using T_KEYWORD. There is documentation for setting the fields up in the T_KEYWORD section of the System Tables Document (http://www.tessituranetwork.com/network/Learning/Documentation/System%20Administration/System%20Tables.aspx). Unlike a custom screen the custom fields are part of the parent table for each area. Both T_CONTRIBUTION and T_ORDER have one column for each custom field. There are ten custom fields in each area and you will be able to see in T_KEYWORD which are in use already.
If you are having trouble implementing the fields I would submit a TASK ticket and note the steps you have taken and attach the T_KEYWORD setup for the custom field in question http://www.tessituranetwork.com/network/TASK%20Login.aspx?args=dT1hd2Vzc2VseSZwPWhhcHB5ZGF5JmM9.
Best,
Anna
Anna E. Wessely
Manager Asia Pacific/Senior Application Specialist
Tessitura Network, Inc
+1 888 643 5778 x 308
awessely@tessituranetwork.com
www.tessituranetwork.com
Hi Anna ,
Thank you very much for the suggestion,I am able to solve both the issues after going through the documentation.
Revanth Kumar Anne.