Hi all,
I have successfully imported a report I found under the Shared Reports section on TASK and everything appears to be working except when I run the report in Tessitura under Report > Utilities it comes up completely blank - with no headings/report name and no data. When I open it in Infomaker, the report output is fine. Also when the procedure is run in SQL it returns data, however the return value is always ‘0’. This is the same for many other reports that do work, so I'm thinking that's not the problem?
I have also added the imp users to the local procedure under > properties > permissions etc and given them rights to execute. Not sure what I’m missing…
Thanks heaps for any suggestions!
Natasha
When you downloaded the Infomaker object for the new report, did you put it in a new .pbl file? If so, did you add that .pbl file to the LOCAL LIBRARY LIST setting in T_DEFAULTS?
That's a common cause (at least for me) of blank-report syndrome.
Thanks for a quick response!
So when I go into the local library list settings under T_DEFAULTS I see only one value which is t:\user reports\publictheater.pbl which is the library that the new report belongs to (I'm assuming this because when I open it in Infomaker it appears in this library). I'm new to all of this so a little confused as to how everything relates to each other.
Do I have to add it somewhere else?
Thanks so much, I hope the above makes sense!
Natasha,
You can list multiple entries in this field, just separate with a comma.Dale
Thanks Dale. I gave this a go and I get all the headings now! But still no data - for a perf that I know has it. I copied the .pbl to a different location to see if that would work, but it didn't seem to make a difference. I think it may have something to do with the fact that I connet to Infomaker via remote desktop. Some libraries seem to be on its C:\ while others are on the T:\. I think I'm a little over my head and will ask out IT Director when he returns next week, unless of course you have any other ideas!
Thanks again for you help. I have headings!!