Output Set Builder Madness

One of my users is attempting to use Lists and Output Set Builder to pull some ticketing information.  The list works properly, and pulls only the customers that bought from the selected performances.

The problem comes in with Output Set Builder pulling all ticket history for those users.  I realize I can probably set up TR_QUERY_ELEMENT and TR_QUERY_ELEMENT_PARAMETER (if I knew how) to filter to the correct performances, but that would require selecting the same performance data twice, once in the list, and once in Output Set Builder.

Is there a better way?

Parents
  • David -

    Depending on what type of information the person wanted you could also look at a report like 'Performance Seating Book' in Ticketing Box Office or 'Performance Report' in Development Reports.
     
    - Heather
     

    Heather Laidlaw Kraft
    SEATTLE REPERTORY THEATRE

    Please consider the environment before printing this e-mail

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Crowell
    Sent: Thursday, June 11, 2009 11:27 AM
    To: Heather Laidlaw Kraft
    Subject: [Tessitura Technical Forum] Output Set Builder Madness

    One of my users is attempting to use Lists and Output Set Builder to pull some ticketing information.  The list works properly, and pulls only the customers that bought from the selected performances.

    The problem comes in with Output Set Builder pulling all ticket history for those users.  I realize I can probably set up TR_QUERY_ELEMENT and TR_QUERY_ELEMENT_PARAMETER (if I knew how) to filter to the correct performances, but that would require selecting the same performance data twice, once in the list, and once in Output Set Builder.

    Is there a better way?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • David -

    Depending on what type of information the person wanted you could also look at a report like 'Performance Seating Book' in Ticketing Box Office or 'Performance Report' in Development Reports.
     
    - Heather
     

    Heather Laidlaw Kraft
    SEATTLE REPERTORY THEATRE

    Please consider the environment before printing this e-mail

     


    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Crowell
    Sent: Thursday, June 11, 2009 11:27 AM
    To: Heather Laidlaw Kraft
    Subject: [Tessitura Technical Forum] Output Set Builder Madness

    One of my users is attempting to use Lists and Output Set Builder to pull some ticketing information.  The list works properly, and pulls only the customers that bought from the selected performances.

    The problem comes in with Output Set Builder pulling all ticket history for those users.  I realize I can probably set up TR_QUERY_ELEMENT and TR_QUERY_ELEMENT_PARAMETER (if I knew how) to filter to the correct performances, but that would require selecting the same performance data twice, once in the list, and once in Output Set Builder.

    Is there a better way?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Children
  • I asked a question about unwanted ticket lines in query output a while back and Sandra Ashby gave me a great tip; when you set up your composite query item use an unusual character as a break between each element, we use ~ and it means that when you save to Excel you can split the text to columns by this character.   It works a treat and our member events co-ordinator was really pleased with the result.

    It looks like this in practice (in case my explanation was rubbish)

    Description:   Ticket dt~Perf name~No seats

    Data Select:   cast(!.perf_dt as char (12)) + '~' + !.production + '~' + cast(!.tot_seats as char (3))



    [edited by: Suzanne Bridger at 5:44 AM (GMT -6) on 12 Jun 2009]