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New Discover Card Number Ranges

Levi Sauerbrei
$organization

I haven't dug all the way through this one yet but I wanted to see if anyone else has had a similar issue.

I was contacted by one of the payment processors we use to let me know that Discover had notified them of a new set of card number ranges.  I've tried processing transactions both through Tessitura and through Transcend with the sample card number provided by Discover.

Transcend returns an unknown error "Get Card Processor ID Failed"

Tessitura says invalid card number.

It looks like I am going to have to get ahold of Intrix at some point and possibly submit an emergency patch request to Tessitura, but I was wondering if anyone else had heard this in the breeze yet?

Parents
  • $organization

    No resolution.  The last thing I heard from Intrix was that they would be adding it to the bug fix/enhancement list.  But that was several months ago and I haven’t been pursuing it.

     

    Levi Sauerbrei

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Richard Comito
    Sent: Monday, January 30, 2012 12:27 PM
    To: Levi Sauerbrei
    Subject: RE: [Tessitura Technical Forum] New Discover Card Number Ranges

     

    Hey Everyone,

     

    Did anyone get a resolution on this?  I have been going back and forth with Intrix for the past 4 months and NO help.

     

    Thanks,

     

    Rich

    From: Denise Brooks <bounce-denisebrooks3016@tessituranetwork.com>
    Sent: 10/21/2011 10:43:07 AM

    I received the same letter from Discover.  I will investigate it now.

     

    Thanks!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Levi Sauerbrei
    Sent: Thursday, October 13, 2011 2:34 PM
    To: Brooks, Denise
    Subject: [Tessitura Technical Forum] New Discover Card Number Ranges

     

    I haven't dug all the way through this one yet but I wanted to see if anyone else has had a similar issue.

    I was contacted by one of the payment processors we use to let me know that Discover had notified them of a new set of card number ranges.  I've tried processing transactions both through Tessitura and through Transcend with the sample card number provided by Discover.

    Transcend returns an unknown error "Get Card Processor ID Failed"

    Tessitura says invalid card number.

    It looks like I am going to have to get ahold of Intrix at some point and possibly submit an emergency patch request to Tessitura, but I was wondering if anyone else had heard this in the breeze yet?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    Denise Y Brooks
    Director, IT

    Carnegie Hall
    881 Seventh Avenue, New York, NY 10019
    Tel: 212-903-9766
    Fax: 212-903-0766
    dbrooks@carnegiehall.org

    Carnegie Hall

    carnegiehall.org | facebook | twitter | youtube | blog

    Please consider the environment before printing this e-mail
     

    This E-mail and any attachments thereto is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. Dissemination, distribution or copying of this E-mail or the information herein by anyone other than the intended recipient, or an employee or agent responsible for delivering the message to the intended recipient, is prohibited. If you receive this E-mail in error please immediately notify me at 212-903-9600 and permanently destroy the original E-mail message, all copies, and any printout thereof.

    [V.2007.0809.CARNEGIE.HALL.CORPORATION]




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    No resolution.  The last thing I heard from Intrix was that they would be adding it to the bug fix/enhancement list.  But that was several months ago and I haven’t been pursuing it.

     

    Levi Sauerbrei

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Richard Comito
    Sent: Monday, January 30, 2012 12:27 PM
    To: Levi Sauerbrei
    Subject: RE: [Tessitura Technical Forum] New Discover Card Number Ranges

     

    Hey Everyone,

     

    Did anyone get a resolution on this?  I have been going back and forth with Intrix for the past 4 months and NO help.

     

    Thanks,

     

    Rich

    From: Denise Brooks <bounce-denisebrooks3016@tessituranetwork.com>
    Sent: 10/21/2011 10:43:07 AM

    I received the same letter from Discover.  I will investigate it now.

     

    Thanks!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Levi Sauerbrei
    Sent: Thursday, October 13, 2011 2:34 PM
    To: Brooks, Denise
    Subject: [Tessitura Technical Forum] New Discover Card Number Ranges

     

    I haven't dug all the way through this one yet but I wanted to see if anyone else has had a similar issue.

    I was contacted by one of the payment processors we use to let me know that Discover had notified them of a new set of card number ranges.  I've tried processing transactions both through Tessitura and through Transcend with the sample card number provided by Discover.

    Transcend returns an unknown error "Get Card Processor ID Failed"

    Tessitura says invalid card number.

    It looks like I am going to have to get ahold of Intrix at some point and possibly submit an emergency patch request to Tessitura, but I was wondering if anyone else had heard this in the breeze yet?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    Denise Y Brooks
    Director, IT

    Carnegie Hall
    881 Seventh Avenue, New York, NY 10019
    Tel: 212-903-9766
    Fax: 212-903-0766
    dbrooks@carnegiehall.org

    Carnegie Hall

    carnegiehall.org | facebook | twitter | youtube | blog

    Please consider the environment before printing this e-mail
     

    This E-mail and any attachments thereto is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. Dissemination, distribution or copying of this E-mail or the information herein by anyone other than the intended recipient, or an employee or agent responsible for delivering the message to the intended recipient, is prohibited. If you receive this E-mail in error please immediately notify me at 212-903-9600 and permanently destroy the original E-mail message, all copies, and any printout thereof.

    [V.2007.0809.CARNEGIE.HALL.CORPORATION]




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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