I haven't dug all the way through this one yet but I wanted to see if anyone else has had a similar issue.
I was contacted by one of the payment processors we use to let me know that Discover had notified them of a new set of card number ranges. I've tried processing transactions both through Tessitura and through Transcend with the sample card number provided by Discover.
Transcend returns an unknown error "Get Card Processor ID Failed"
Tessitura says invalid card number.
It looks like I am going to have to get ahold of Intrix at some point and possibly submit an emergency patch request to Tessitura, but I was wondering if anyone else had heard this in the breeze yet?
I received the same letter from Discover. I will investigate it now. Thanks! From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Levi SauerbreiSent: Thursday, October 13, 2011 2:34 PMTo: Brooks, DeniseSubject: [Tessitura Technical Forum] New Discover Card Number Ranges I haven't dug all the way through this one yet but I wanted to see if anyone else has had a similar issue.I was contacted by one of the payment processors we use to let me know that Discover had notified them of a new set of card number ranges. I've tried processing transactions both through Tessitura and through Transcend with the sample card number provided by Discover.Transcend returns an unknown error "Get Card Processor ID Failed"Tessitura says invalid card number.It looks like I am going to have to get ahold of Intrix at some point and possibly submit an emergency patch request to Tessitura, but I was wondering if anyone else had heard this in the breeze yet?This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!Denise Y BrooksDirector, ITCarnegie Hall881 Seventh Avenue, New York, NY 10019Tel: 212-903-9766Fax: 212-903-0766dbrooks@carnegiehall.org
I received the same letter from Discover. I will investigate it now.
Thanks!
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Levi SauerbreiSent: Thursday, October 13, 2011 2:34 PMTo: Brooks, DeniseSubject: [Tessitura Technical Forum] New Discover Card Number Ranges
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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Hey Everyone,
Did anyone get a resolution on this? I have been going back and forth with Intrix for the past 4 months and NO help.
Thanks,
Rich