T-stats installation query

Hi Katrina

Our setup over here is similar to Teresa’s

Ie The T-Stats data sits on the secondary  db, we do a full load weekly, and an incremental load nightly.

We wanted to keep as much reporting load as possible off the Live server, to maximise its performance on operational duties, which is why it’s not on that one.

The loads run at midnight or 0100 (after the backups, and some critical related overnight jobs like ticket history updates have finished), to try and keep them  out of the way of other things. They probably clash with overnight scheduled reports at times, but since we put extra grunt into the db servers, we seem to cope happily with the loads now.

Katrina,

I have T-Stats installed on my Test server and it points to my Live server.  I haven’t had any issues with it.  My data refreshes nightly and I do a full load weekly of the data.

Teresa

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Katrina Riddle
Sent: Wednesday, September 28, 2011 7:49 PM
To: Teresa Dean
Subject: [Tessitura Technical Forum] T-stats installation query

Hi,

We recently virtualised our servers and set up T-stats on our test database for testing.  I would like this to now look at live data but I have had some queries and issues raised by our external IT company.

From what I have been told we have three options at this point:

1. leave t-stats on our test server but point it at the live database.

2. leave it connected to our test database but refresh this more frequently (I am not keen on this option)

3. Install on our live database sevrer.

We would then load all of the data once per week and refresh t-stats daily.

I am wondering if anyone who has T-stats could let me know what option they went with? Also I have been asked if we would like to change the frequently to load all of the data fortnightly or monthly to reduce resource usuage - has anyone else changed their frequency?

Thanks for your help,

Katrina

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