Linking Fees with Vouchers

Hi,

Did I reply to this? I intended to...

This summer we used fees to sell our festival guide online and it worked rather well, albeit the fulfilment was a bit clunky. I created a custom ticket element which would only be displayed if the fee was present within the order and added this to the receipt. The shops then cut this section away from the receipt when a guide was issued.

Not the greatest solution but the best we could come up with!

Gary

Hi Keith,

Did you manage to get anywhere with this?

Many Thanks,

Scott

Hi,

In concert with our new web development, it has become necessary to rethink the way in which we issue both complimentary and chargeable Vouchers (for Champagne, Programmes etc.). We currently set these up as general admission performances, but this may not be possible in the future due to restrictions imposed by the web solution being proposed.

I was wondering whether anyone has any experience of linking vouchers with fees? Ideally we would want physical vouchers issued as tickets attached to an order. Currently, one voucher = one programme/glass of champagne, but this is not mandatory, as long as the number of permitted items is listed on the 'ticket', this process would still be workable.

Your help would be greatly appreciated.

Cheers K

Keith Bursnall
Information Systems Manager
 
Royal Opera House
Covent Garden, London WC2E 9DD
Telephone: +44 (0)20 7212 9408
Email: keith.bursnall@roh.org.uk

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Hi,

Did I reply to this? I intended to...

This summer we used fees to sell our festival guide online and it worked rather well, albeit the fulfilment was a bit clunky. I created a custom ticket element which would only be displayed if the fee was present within the order and added this to the receipt. The shops then cut this section away from the receipt when a guide was issued.

Not the greatest solution but the best we could come up with!

Gary

Hi Keith,

Did you manage to get anywhere with this?

Many Thanks,

Scott

Hi,

In concert with our new web development, it has become necessary to rethink the way in which we issue both complimentary and chargeable Vouchers (for Champagne, Programmes etc.). We currently set these up as general admission performances, but this may not be possible in the future due to restrictions imposed by the web solution being proposed.

I was wondering whether anyone has any experience of linking vouchers with fees? Ideally we would want physical vouchers issued as tickets attached to an order. Currently, one voucher = one programme/glass of champagne, but this is not mandatory, as long as the number of permitted items is listed on the 'ticket', this process would still be workable.

Your help would be greatly appreciated.

Cheers K

Keith Bursnall
Information Systems Manager
 
Royal Opera House
Covent Garden, London WC2E 9DD
Telephone: +44 (0)20 7212 9408
Email: keith.bursnall@roh.org.uk

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!