IIS 7/ SSRS prompting for login

The servers/site need to be defined in the Local Intranet Zone as opposed to the Trusted Sites zone to utilize windows integrated authentication.  By default automatic logon by windows authentication is only automatic when in the local intranet zone.

+Ryan Creps

+Tessitura Network

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of James Fairfield
Sent: Monday, September 19, 2011 2:53 PM
To: Ryan Creps
Subject: [Tessitura Technical Forum] IIS 7/ SSRS prompting for login

Hello:

Our organization uses 2X to connect to our Live and Test Servers through 2 terminal servers located at a datacenter on another domain  (we manage it).  

The problem I am having is connecting to our SSRS reports through Tessitura, and even via the terminal servers (RDP).  When on the terminal servers I can connect using IE9 with the IP address (NTLM), but not with the server name (FQDN).  I am prompted to login three times to view the reports, but nothing appears after the third time of logging in using the FQDN method.  In addition, if I am on the test or live server, everything works as it should, but not on the other servers that are in the same domain and in the same rack.

Has anyone had this issue, and if so how did you solve it?

Additional information: two 2003 terminal servers, one 2003 live server and one 2008 test server.  The test and live server names and IP addresses are listed in the trusted sites for both terminal servers.

Thanks in advance,

James

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