It seems like my nscan works with just the facility ID, but from what I understand it can work with the entry point for validation as well. But can you validate a ticket by the facility ID & the entry point at the same time?
And if it does validates both at the same time, what happens if i have both fields are filled in which field takes in case of a conflict.
EX. I have a ticket that has the facility ID and the Entry point (if that's possible). In tessitura Facility ID of 5 is theatre1 but the entry point (by mistake) was set to entrance of faciity 2 (theatre 2). What happens when the ticket gets scanned?
John,
Yes, you can validate by entry point and facility combined- so you can have ushers on each floor of a multi-story facility with scanners that will only admit patrons for the orchestra, balcony, grand tier etc. based on their section.
With respect to entry point and wrong facility, if they are mismatched (i.e. scanner set for facility 1 but entry points that only exist in facility 2), then you will get the error associated with an incorrect entry point (as if they had tried to go in the wrong door at the right theatre), and the ticket will not be admitted.
This is relatively quick to fix - you can reset the profile for the affected scanner in LTR_NSCAN_PROFILES, restart N-Scan on the device, and the new settings will take effect immediately.