Has anyone decided not to store credit cards? Just wondering how you would research charge backs?
Thanks Ryan. This is very helpful!
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ryan RowellSent: Monday, August 08, 2011 5:39 PMTo: Gloria OrmsbySubject: Re: [Tessitura Technical Forum] Anyone NOT storing credit cards?
There is a t_default for it
CC_STORE_ACCOUNT (added v7.0) If this is set to No, then credit card information will not automatically be stored in T_ACCOUNT_DATA when a new card is used for a constituent in an order or contribution. Also, entry of credit card information into the Customer Accounts window is disabled. Credit cards already in T_ACCOUNT_DATA can still be selected from the Customer Accounts window and can be added and edited in the constituent record. The default setting is ‘Yes’.
From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>Sent: 8/8/2011 4:30:11 PM
Maybe this isn't even possible in Tessie? Unless you purged the credit card data on a daily basis?
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Hi Gloria,
We don't store credit cards in Tessitura at Yale, and we use Transcend to research charge backs and other questions about credit card payments.
Does removing credit cards from Tessitura change your PCI SAQ level? How is it any different to store them in TranScend? This is a very interesting topic....
I think it depends on your setup. At Yale, before we moved onto RAMP, we had our credit card server on a separate network, behind our PCI firewall. Our Tessitura database server was on our main network. So removing the credit cards from Tessitura and keeping them in Transcend had a huge impact on the results of our self-assessment.
Now that we are on RAMP, it probably doesn't really make a difference, but we have not really revisited our setup since then.
Woah... my curiousity is piqued! Before I start running some tests, how did purging credit cards affect your ability to do credit card auto billing?