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Dynamic List problems

Beth Varro
$organization

Hi all,

I'm having some trouble with some dynamic lists not "dynamic-ing" as they ought to. Some of them work, but some do not: I seem to be seeing it when I have a series of lists that should be updating each other, eg:

list 1 has criteria for various giving years,
list 2 is "has list 1" plus some other giving in the "OR" section,
list 3 is "has list 2" plus yet more criteria in the "OR" section.

The idea is that I should be able to pull list 3 and it should give me an updated count from lists 1 and 2, but when I run list 3 the numbers don't change based on edits to list 1 or 2.  If I manually regenerate list 1 or 2, then those updated numbers will pull into list 3.  I haven't had time to nail it down in more detail, as I'm focusing on getting these to work so I can run my renewals for this month.

We're down an IT person right now, so I thought I'd post something here real quick: does anyone know of any obvious user errors or setup issues that would cause this?  Else we'll escalate to Tessitura help. 

Thanks, all!

Beth

Parents
  • $organization
    Hi James,

    Oh, I'm SO glad it's not just me!  I'm on several deadlines this week, but will call you next week...or, if you're going to the conference, perhaps we can chat there!  Tessitura lab time, anyone?

    Beth

    * * * * *

    Get ready for an unforgettable encounter 3,000 years in the making. Tutankhamun: The Golden King and the Great Pharaohs opens at the Science Museum of Minnesota on February 18, 2011, bringing priceless artifacts from the tomb of the Boy King to Minnesota for the first time. Don’t miss this opportunity; visit www.smm.org/tut to purchase tickets today.

    Elizabeth A Varro
    Membership Manager
    Science Museum of Minnesota
    (651) 265-9829

    From: "James Boncek" <bounce-jamesboncek9049@tessituranetwork.com>
    To: bvarro@smm.org
    Sent: Tuesday, July 5, 2011 2:27:23 PM
    Subject: Re: [Tessitura Technical Forum] Dynamic List problems

    Hey Beth!

    We recently experienced the same problem!  Unfortunately, i'm yet to find a good solution.  feel free to give me a call to discuss.  Anyone else run into this?

    James

    From: Beth Varro <bounce-elizabethvarro6946@tessituranetwork.com>
    Sent: 7/5/2011 11:54:50 AM

    Hi all,

    I'm having some trouble with some dynamic lists not "dynamic-ing" as they ought to. Some of them work, but some do not: I seem to be seeing it when I have a series of lists that should be updating each other, eg:

    list 1 has criteria for various giving years,
    list 2 is "has list 1" plus some other giving in the "OR" section,
    list 3 is "has list 2" plus yet more criteria in the "OR" section.

    The idea is that I should be able to pull list 3 and it should give me an updated count from lists 1 and 2, but when I run list 3 the numbers don't change based on edits to list 1 or 2.  If I manually regenerate list 1 or 2, then those updated numbers will pull into list 3.  I haven't had time to nail it down in more detail, as I'm focusing on getting these to work so I can run my renewals for this month.

    We're down an IT person right now, so I thought I'd post something here real quick: does anyone know of any obvious user errors or setup issues that would cause this?  Else we'll escalate to Tessitura help. 

    Thanks, all!

    Beth



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    View this message online at http://www.tessituranetwork.com/COMMUNITY/forums/p/4809/15754.aspx#15754 or reply to this message
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    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization
    Hi James,

    Oh, I'm SO glad it's not just me!  I'm on several deadlines this week, but will call you next week...or, if you're going to the conference, perhaps we can chat there!  Tessitura lab time, anyone?

    Beth

    * * * * *

    Get ready for an unforgettable encounter 3,000 years in the making. Tutankhamun: The Golden King and the Great Pharaohs opens at the Science Museum of Minnesota on February 18, 2011, bringing priceless artifacts from the tomb of the Boy King to Minnesota for the first time. Don’t miss this opportunity; visit www.smm.org/tut to purchase tickets today.

    Elizabeth A Varro
    Membership Manager
    Science Museum of Minnesota
    (651) 265-9829

    From: "James Boncek" <bounce-jamesboncek9049@tessituranetwork.com>
    To: bvarro@smm.org
    Sent: Tuesday, July 5, 2011 2:27:23 PM
    Subject: Re: [Tessitura Technical Forum] Dynamic List problems

    Hey Beth!

    We recently experienced the same problem!  Unfortunately, i'm yet to find a good solution.  feel free to give me a call to discuss.  Anyone else run into this?

    James

    From: Beth Varro <bounce-elizabethvarro6946@tessituranetwork.com>
    Sent: 7/5/2011 11:54:50 AM

    Hi all,

    I'm having some trouble with some dynamic lists not "dynamic-ing" as they ought to. Some of them work, but some do not: I seem to be seeing it when I have a series of lists that should be updating each other, eg:

    list 1 has criteria for various giving years,
    list 2 is "has list 1" plus some other giving in the "OR" section,
    list 3 is "has list 2" plus yet more criteria in the "OR" section.

    The idea is that I should be able to pull list 3 and it should give me an updated count from lists 1 and 2, but when I run list 3 the numbers don't change based on edits to list 1 or 2.  If I manually regenerate list 1 or 2, then those updated numbers will pull into list 3.  I haven't had time to nail it down in more detail, as I'm focusing on getting these to work so I can run my renewals for this month.

    We're down an IT person right now, so I thought I'd post something here real quick: does anyone know of any obvious user errors or setup issues that would cause this?  Else we'll escalate to Tessitura help. 

    Thanks, all!

    Beth



    --
    View this message online at http://www.tessituranetwork.com/COMMUNITY/forums/p/4809/15754.aspx#15754 or reply to this message
    --
    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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