Pledge Billing report

Former Member
Former Member $organization

I'm running Pledge Billing ones a month. After that I run the Pledge Billing Summary and I found some of them has "No Account Number Available" but when I check the Constituents Account everything is fine Credit Card number, Expiration date, etc

Could somebody has any idea?

Thank you

Adrian


Parents
  • Former Member
    Former Member $organization
    Hi Margaret,

    The problem was the BU, I worked with technical support and we change in the t_constribution table change BU =1.
    The technical support say
    "We discovered that if a contribution is made via your web site, the BU in T_CONTRIBUTION will be 0".
    I don't kwon if you have access but the TASK ticket number is
    24539. If you cannot see this ticket let me know I can sent to you by email



    Adrian

    Margaret Stockton wrote:

    Adrian

    Did you receive any answers to this question?

    Margaret

     

    From: Adrian Karmel <bounce-adriankarmel8286@tessituranetwork.com>
    Sent: 5/29/2009 8:03:46 AM

    I'm running Pledge Billing ones a month. After that I run the Pledge Billing Summary and I found some of them has "No Account Number Available" but when I check the Constituents Account everything is fine Credit Card number, Expiration date, etc

    Could somebody has any idea?

    Thank you

    Adrian




    --
    View this message online at: http://www.tessituranetwork.com/COMMUNITY/forums/p/477/2099.aspx#2099

    Adrian Karmel
    Application Administrator
    IT
    Harbourfront Centre
    235 Queens Quay West
    Toronto, ON, Canada M5J 2G8

    Office: (416) 973-5095
    akarmel@harbourfrontcentre.com

    www.harbourfrontcentre.com

    heart of toronto's waterfront
    Harbourfront Centre

    A 10-acre public trust
    powered by the creative cultures
    of Canada and the world.

Reply
  • Former Member
    Former Member $organization
    Hi Margaret,

    The problem was the BU, I worked with technical support and we change in the t_constribution table change BU =1.
    The technical support say
    "We discovered that if a contribution is made via your web site, the BU in T_CONTRIBUTION will be 0".
    I don't kwon if you have access but the TASK ticket number is
    24539. If you cannot see this ticket let me know I can sent to you by email



    Adrian

    Margaret Stockton wrote:

    Adrian

    Did you receive any answers to this question?

    Margaret

     

    From: Adrian Karmel <bounce-adriankarmel8286@tessituranetwork.com>
    Sent: 5/29/2009 8:03:46 AM

    I'm running Pledge Billing ones a month. After that I run the Pledge Billing Summary and I found some of them has "No Account Number Available" but when I check the Constituents Account everything is fine Credit Card number, Expiration date, etc

    Could somebody has any idea?

    Thank you

    Adrian




    --
    View this message online at: http://www.tessituranetwork.com/COMMUNITY/forums/p/477/2099.aspx#2099

    Adrian Karmel
    Application Administrator
    IT
    Harbourfront Centre
    235 Queens Quay West
    Toronto, ON, Canada M5J 2G8

    Office: (416) 973-5095
    akarmel@harbourfrontcentre.com

    www.harbourfrontcentre.com

    heart of toronto's waterfront
    Harbourfront Centre

    A 10-acre public trust
    powered by the creative cultures
    of Canada and the world.

Children
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