Report/List Requests

Hi all,

I'm wondering if any one has a Report or List Request form that has to be filled out and submitted by departments to get the info they are looking for. I get a lot of these requests and am working on a procedure for them and would appreciate any thoughts or examples.

 

Thanks!


Louisa Balch

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  • A Form does not really work for us.

    As part of our Scrum Tessitura Release Process which we call BAMtemp. We use a quick user story as the request and followup with conversations at Release planning and beyond.

    To get started a requester (we call business owner) needs a user story is in the form

    As a __________________________________________

                                         Type of Person or Roll

     

    By ____________________________________________

                                           Optional Date

     

    Can _________________________________________________________

                     Some thing the person above can do

     

    So That _________________________________________________________

                      The reason that you want to do that

     

    Because ________________________________________________________

                         The business rational (Save time, cut cost, numbers are good here.)

     

    And any known conditions of satisfaction.  Things that we can know so we know when we are done.

    This often, for a report, takes on the form of a dummied up spreadsheet showing what the report might look like.  OR a PDF on an existing report showing the desired changes. Sometimes we go to the point of actually sourcing data directly from Tessitua and put it in a spreadsheet and build a dummy report that way.

    This is then presented at the Release planning meeting (which occurs once every 6 weeks) by the Business Owner and the story is evaluated based on Size of the story (Cost to build the change) and Business Value.  (This gets a crude ROI analysis done.)  We as a group then build a prioritized backlog of changes.  At that point the programmer and Business owner will have frequent interactive sessions until a report or process is completed.

    Hope this helps.



    [edited by: Tom Brown at 2:16 PM (GMT -6) on 22 Jun 2011]
  • Here's ours, as developed by our DBA, Katie Lachance-Duffy.

  • Thanks everyone for the suggestions! It is very helpful.