I have created a custom screen using asp.net and have a drop down list control on it. The issue is that I am having is that I am unable to select any of the list items when I am in Tessitura using the mouse. I am able to do everything I need to when I am in debug mode and also when I hit the page from a browser. One thing to note is that while I am in Tessitura, if I get the drop down list to have focus, I then can use the arrow keys to change list items just not by the mouse.
Any ideas?
Thanks,
Marty
That worked! Thanks for the help.
Marty Jones
Director of Information Services
Omaha Performing Arts1200 Douglas Street
Omaha, Nebraska 68102
P 402.661.8469
Marty.Jones@omahaperformingarts.org
www.omahaperformingarts.org
For tickets, call Ticket Omaha at 402.345.0606
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Steve CarlockSent: Monday, June 06, 2011 12:37 PMTo: Martin A. JonesSubject: RE: [Tessitura Technical Forum] Custom Screen Drop down list control
Check out TASK solution 19336 – it has the correct registry path to use on Windows 7 64 bit.
-steve
Information Technology Manager
Santa Barbara Center for the Performing Arts
1330 State Street, Suite 101
Santa Barbara, CA 93101
(805) 899-3000 x 111 (phone)
(805) 899-3081 (fax)
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Marty JonesSent: Monday, June 06, 2011 10:27 AMTo: Steve CarlockSubject: RE: [Tessitura Technical Forum] Custom Screen Drop down list control
Yes, I am running 64 bit. I did see where I was offered the Qword instead of Dword and I have tried both.
Thanks
From: Steve Carlock <bounce-stevecarlock1071@tessituranetwork.com>Sent: 6/6/2011 12:12:51 PM
Marty,
Are you running a 64 bit Windows? If so, the registry key you have to change is different. I don’t remember what it is, but I know there is a Knowledge Base article on it on the website.
Error! Filename not specified.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Marty JonesSent: Monday, June 06, 2011 10:02 AMTo: Steve CarlockSubject: RE: [Tessitura Technical Forum] Custom Screen Drop down list control
Thanks Steven although it didn't work for me. Rebooted and everything and still a no go.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Steven BrasSent: Monday, June 06, 2011 11:37 AMTo: Martin A. JonesSubject: Re: [Tessitura Technical Forum] Custom Screen Drop down list control
This is an issue with the manner in which dropdown SELECT controls are rendered, detailed in Microsoft's Knowledge Base at http://support.microsoft.com/kb/927377 (yes, it's been around since IE 7, and it's 'by design').
You can correct it by adding an entry to the registry (on each workstation) under the following:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ Main\FeatureControl\FEATURE_USE_WINDOWEDSELECTCONTROL
If Office is installed, you'll see entries in that folder for Excel, Word, etc. Create a similar entry for "tessitura.exe", REG D_WORD, value 1.
Hope this helps!
From: Marty Jones <bounce-martyjones7649@tessituranetwork.com>Sent: 6/6/2011 11:13:43 AM
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