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Anyone do in house robo calling

Dean Yager
$organization

Hello All,

I was wondering if anyone does in house robo calling, if so what system do you use.  We are researching the possibility of getting something like this for calling patrons with info such as warnings about difficult parking due to events or changes in curtain time.

 

Thanks
Dean

  • $organization

    We use Client Instant Access. www.CallCIA.com

    It's a bit labor instensive... In order to make sure a record of the call is in the Tessi Patron's record we run an extraction with a promo source. That attaches it to the Patron's record. Then we run a list based on the source code. THEN we pull the list as an customized Output Set, save it as excel, then upload it to CIA for the calling Voice Mail Calling process.

  • $organization

    Hi Dean – when I worked at Milwaukee Rep we used VereVox, which was very easy to use and the staff there is very helpful.

     

    -p.

     

    PATRICK SCHLEY | Academy Services Manager | First Stage Children's Theater
    Milwaukee Youth Arts Center | 325 West Walnut Street | Milwaukee, WI 53212
    414.267.2970 tel | 414.267.2976 fax | pschley@firststage.org

    Website: www.firststage.org | Facebook: www.facebook.com/firststage | Twitter: twitter.com/firststage

     

    Now playing at First Stage...

    MISS NELSON IS MISSING | April 29-June 5 | Todd Wehr Theater

    For tickets and information visit www.firststage.org!

     

    Register today for Summer Academy 2011!

    Milwaukee Youth Arts Center | Oconomowoc Arts Center | Sharon Lynne Wilson Center for the Arts

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  • $organization

    We do this regularly.  Would be happy to discuss. 

     

    Regards,

     

    Gary Lustig

    Vice President, Ticket Philadelphia

    glustig@ticketphiladelphia.org

    (215)875-7606

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Dean Yager
    Sent: Tuesday, May 24, 2011 2:02 PM
    To: Lustig, Gary
    Subject: [Tessitura Technical Forum] Anyone do in house robo calling

     

    Hello All,

    I was wondering if anyone does in house robo calling, if so what system do you use.  We are researching the possibility of getting something like this for calling patrons with info such as warnings about difficult parking due to events or changes in curtain time.

     

    Thanks
    Dean




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  • $organization in reply to Gary Lustig

    We also tried out out Verevox earlier this year for the first time for our Subscription renewal campaign. The process was very straight forward and the staff was knowledgeable and helpful.

  • $organization in reply to Louisa Balch

    I haven't every done this, but I think it is a great service.  I know that if I were a patron I would gladly accept a heads up notice about traffic or last minute emergency announcements.  But I think I would rather get the alert by text message instead of a phone call.

    What options are there out there for using SMS to communicate with our patrons?