Has anyone created a custom data element for a Ticket Header ticket design that will pull a specific salutation based on the alternate address selected in an order? I'm trying to rework the way we handle Corp/School/Org accounts in Tessitura and one issue is ticket headers and making sure the correct name and address appear on them. Ideally, we'd have a salutation type assigned to an address type. The specific address type is selected in the order as an alt address. I need to have the 'alt' salutation that goes with the address to appear on the ticket header instead of Name1 or Name2 information. Has anyone tackled this and is willing to share how to's with me?
Teresa
Thanks Chuck. I saw that, but assumed it would pull the salutation from the general/default address. But now that someone says it, it makes sense it’d be from the specific address. I will give it a try and see what happens.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Chuck Reif Sent: Thursday, May 05, 2011 4:02 PM To: Teresa Dean Subject: Re: [Tessitura Technical Forum] Ticket Design Custom Data Elements
You should be able to do this without a custom element. The system elements Salutation1 and Salutation2 should pull the salutation from the address selected for the order.
From: Teresa Dean <bounce-teresadean9276@tessituranetwork.com> Sent: 5/5/2011 3:48:00 PM
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