Infomaker Slide Up?

Hi all,

I'm having an issue with a label format in infomaker. It's diplaying esal1_des, esal2_desc, bus_title, street2, street1, etc. Everything but esal1 is set to autosize height and slide up directly above. When  accounts have a business title but no street2, street1 isn't sliding up. There's still a blank line between. If I delete the bus_title from the account and rerun it, no spaces, everything slides as I'd expect it to. We've looked at a lot of combinations and it seems like the only one having an issue is accounts with a business title and without a street2.

We tried checking for trailing spaces, thinking maybe a line were wrapping and displaying the blanks and it weren't really a sliding issue, but that's not it.

We have other label formats that display everything this one does except the business title and the same records with that format display with no blank lines, but the properties are identical!

I thought maybe I'd set the sliding wrong and changed it to "all above" but that just made several fields display overlapping. Any idea where I've gone wrong? 

Parents
  • Former Member
    Former Member $organization
    Hi Amanda
    You might want to check that there is no possible overlap between the problematic controls on the report.
    I seem to recall having similar issues related to controls that didn't seem to overlap, but actually did when they had text in them, and tricked the slide-up stuff. I don't think font metrics is one of Infomaker's strengths.
    Ken
    Ken McSwain
    +61 (0)418 659 360
    Sent from BlackBerry


    From: Tessitura Technical Forum <forums-technical@tessituranetwork.com>
    To: Ken McSwain
    Sent: Tue Apr 19 07:17:36 2011
    Subject: [Tessitura Technical Forum] Infomaker Slide Up?

    Hi all,

    I'm having an issue with a label format in infomaker. It's diplaying esal1_des, esal2_desc, bus_title, street2, street1, etc. Everything but esal1 is set to autosize height and slide up directly above. When  accounts have a business title but no street2, street1 isn't sliding up. There's still a blank line between. If I delete the bus_title from the account and rerun it, no spaces, everything slides as I'd expect it to. We've looked at a lot of combinations and it seems like the only one having an issue is accounts with a business title and without a street2.

    We tried checking for trailing spaces, thinking maybe a line were wrapping and displaying the blanks and it weren't really a sliding issue, but that's not it.

    We have other label formats that display everything this one does except the business title and the same records with that format display with no blank lines, but the properties are identical!

    I thought maybe I'd set the sliding wrong and changed it to "all above" but that just made several fields display overlapping. Any idea where I've gone wrong? 




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  • Former Member
    Former Member $organization
    Hi Amanda
    You might want to check that there is no possible overlap between the problematic controls on the report.
    I seem to recall having similar issues related to controls that didn't seem to overlap, but actually did when they had text in them, and tricked the slide-up stuff. I don't think font metrics is one of Infomaker's strengths.
    Ken
    Ken McSwain
    +61 (0)418 659 360
    Sent from BlackBerry


    From: Tessitura Technical Forum <forums-technical@tessituranetwork.com>
    To: Ken McSwain
    Sent: Tue Apr 19 07:17:36 2011
    Subject: [Tessitura Technical Forum] Infomaker Slide Up?

    Hi all,

    I'm having an issue with a label format in infomaker. It's diplaying esal1_des, esal2_desc, bus_title, street2, street1, etc. Everything but esal1 is set to autosize height and slide up directly above. When  accounts have a business title but no street2, street1 isn't sliding up. There's still a blank line between. If I delete the bus_title from the account and rerun it, no spaces, everything slides as I'd expect it to. We've looked at a lot of combinations and it seems like the only one having an issue is accounts with a business title and without a street2.

    We tried checking for trailing spaces, thinking maybe a line were wrapping and displaying the blanks and it weren't really a sliding issue, but that's not it.

    We have other label formats that display everything this one does except the business title and the same records with that format display with no blank lines, but the properties are identical!

    I thought maybe I'd set the sliding wrong and changed it to "all above" but that just made several fields display overlapping. Any idea where I've gone wrong? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    Please consider the environment before printing this email.
    =====This message is intended for the addressee(s) named and may contain confidential information.
    If you are not the intended recipient, please delete it and notify the sender.
    Views expressed in this email are those of the individual sender and are not necessarily the views of the Sydney Opera House Trust=====
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