Does anyone know of a way to stop a print at home reprint from happening once it's been requested?
We've had an issue where a reprint was requested on a past date performance and the service is throwing errors, but we can't figure out how to stop the service from trying to send the tickets.
Any help would be appreciated - the errors are flying out fast and furious!
Depending on the order date of the order causing the issue, you could try setting DaysinthePast to something other than 0 (all orders) in the config file. So if the order was from 2 weeks ago you could set DaysinthePast to 7 and it would only look at orders created in the last 7 days.
You can open the order and change the delivery method to a non-PAH method.
Gregg Stickney
Application Support Specialist
Tessitura Network
+1 888 643 5778 x 318
gstickney@tessituranetwork.com
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Michele KeutschSent: Monday, April 18, 2011 2:42 PMTo: Gregg StickneySubject: [Tessitura Technical Forum] Print at home and reprints
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