We are getting started with tracking volunteer service activities in Tessitura. I have some great examples from other organizations of the custom screens used for tracking volunteer service hours.
Our program allows volunteers to redeem their service credits for tickets to shows. We need to track the credits used as well as the credit balance remaining. I expect that other organizations have similar programs.
My question is, how do you track the credit redemptions and the credit balance? If anyone has something set up in Tessitura for this, I would love to hear about it. Thanks!
Interesting discussion. We track our Volunteer hours in Artifax, and run a custom report in Tessitura that prints out a number of coupons (redeemable for comps) monthly, based on hours worked. The coupons obviate the need to track their "balance" (their use long predates Tess here), and they expire, which encourages their reasonably prompt use.
I'm going to forward this thread to our Vol Admin, though, as it contains some neat ideas...
Hello Everybody!
I'm posting this on behalf of our Theater Manager, who does not have access to Tess...yet. She would love to get in touch with some folks who do use Tess to track volunteers. Please let me know if any of you are available to talk and I will coordinate a meeting between you.
Thanks to all!
Andrea Gartner
Sure I am available.