We have an issue where our anonymous user record is occasionally being updated by people on the web, at the same time orders and donations are processed against the record. Has anyone else experienced this? It’s been going on for a while…
Thanks,
Gary
We have the same issue, and we've been trying to track it down for years. I've discovered essentially the same thing as Nathan, and that is that the session seems to get "lost" and the site gets mixed messages about login status, and anonymous status, essentially thinking that the anonymous user is a normal user.
Did you guys develop your own ecommerce sites, or was it developed by a vendor? I'd be interested in continuing this discussion if someone finds the actual issue.