How do you properly assign a task to a group of people? Almost a silly questions, i know.
I currently have a tickler user and group called BOTkler (user) in the BoxOffice Ticklers Group.
All Box Office Reps are Managers of the BO Ticklers Group/user. In doing so, we can assign a task to this user, and all box office staff can view "Managed Users Tasks" and deal with the day's tasks.
The problem then becomes re-assigning tasks. In order to assign a task, you need to manage that person, and if you manage them, you can see their tasks when the checkbox is checked.
I guess i'm looking for a separation of assignment and management. Anybody else struggle with this? Find an alternate solution?
Thanks
James