We've noticed that some of our elevated event guests have disappeared from the elevated event records, but we can't figure out at what's causing it. I've tried to replicate it, but so far have been unable to do so. We thought it might have something to do with paying off the event pledge, but again, no luck in replicating it. I'd like to know if anyone has experienced anything like this, and if so, the cause and your solution.
I realize I'm not giving you much to go on, but this is a real mystery for us.
Thanks,
Chandra
Chandra,
I wish I had some good news for you. Our development staff has run into a similar issue. We have found a couple of elevated event records where the guest names "disappeared" and the guest name field is replaced with the campaign name.
Unfortunately, I also cannot reproduce the issue. If we figure anything out, I'll let you know.
Susan
Yes, exactly. I've also tried to reproduce it without success. Obviously, a big problem when it comes time to table assignments! I'll keep you informed as well.
Thanks