Greetings from Ice Station Zulu.
I have a constituent who I can see in T_CUSTOMER. They have an "inactive" value of 1 (Active) and I can't see anything else about the record which would make me think something was amiss.
However, I can't pull them up in a constituent search. Last name, street address, constituent ID. None of these return the record. What am I missing? What could cause a record in T_CUSTOMER to return "There were no records matching the given criteria" in constituent search?
I’ve had the primary_ind = ‘Y’ address issue come up at least twice in five years.
Lucie