Greetings from Ice Station Zulu.
I have a constituent who I can see in T_CUSTOMER. They have an "inactive" value of 1 (Active) and I can't see anything else about the record which would make me think something was amiss.
However, I can't pull them up in a constituent search. Last name, street address, constituent ID. None of these return the record. What am I missing? What could cause a record in T_CUSTOMER to return "There were no records matching the given criteria" in constituent search?
Did you check to make sure you have all three account types checked in your search screen - individual, organization, and contacts? Failing that do you have a seach filter in place that might be limiting your results?Dale
The checkboxes are a popular choice :)
Unfortunately, all three are checked. I can find all types of records in my searches (Ind, Org, Contacts) just not this one in particular. Other users are having similar results when they search for this particular record.